Service Manager Position – Northern Sydney

by Automotive Employment on February 24, 2010

Job Title: Service Manager

Job Description:

Our client has recently under taken one of the largest refurbishments of a dealership whilst maintaining a steady flow of business. Their customer service standard is second to none providing only the best service to their existing and growing client base. In house, they also demand that staff work as a team and share the success of the company. They are known for their support, training and coaching. There are definite career progression paths if one truly wants one.

The team has many long standing members with numerous people with over 20 years at the company. The service operations manager who you will report to has an open door policy. He has extensive industry and management experience and as a result provides loads of training and coaching to his team however expects quality in return.

Responsibilities include:

  • Selling and promoting the services offered by the business
  • Management day to day aspects of the business unit
  • Managing workshop jobs and projects
  • Liaising with customers and suppliers
  • Ensuring the continuous improvement and quality of service
  • Monitor high cost expenditure

Essential experience/qualifications/skills:

  • Prior Assistant Manager Role/ Senior service advisor
  • Relevant industry trade or certificate level qualifications
  • Excellent verbal and written communication skills
  • Highly organised
  • Computer literate
  • Ability to use your initiative
  • Steady employment History

Desirable (but not essential) experience/qualifications/skills:

  • Time Management
  • Good communication skills
  • Ability to relate well to a broad range of people
  • Organisational skills
  • Attention to detail
  • Ability to prioritise quickly
  • Confident decision-making skills
  • Methodical
  • Teamwork

What Benefits are offered/included:

  • Young service car park
  • Air conditioned office
  • Dedicated warranty clerk
  • On site staff parking
  • New facilities
  • Stable team
  • Growing potential
  • Company Car
  • Commission
  • “Open door policy”
  • Reputable name

Enquire now about this position

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